Q1. What are ‘hot’ oils?

Oregano and Cinnamon Bark are examples of ‘hot’ oils which cannot be applied directly to your skin. This is a short list of essential oils that should be diluted when applying topically:

  • Cassia
  • Cinnamon Bark
  • Clove
  • Fennel
  • Lemongrass
  • Melissa
  • Oregano
  • Thyme
  • Wintergreen

Q2. Do I have to use Fractionated Coconut Oil?

No. This is my favourite carrier oil to use because it is non-greasy and has had the fatty acids removed which means it won’t harden and can keep for longer (not that shelf life is an issue when I go through so much of it.. Ha!). You could also use rosehip oil, apricot kernel oil, jojoba oil (I use this on my skin with Manuka, Frankincense and/or Helichrysum), avocado oil, almond oil, macadamia oil etc. You must use a carrier oil if using essential oils on kids as their skin is much more sensitive than ours.

Q3. Where do you apply oils?

When making up roller blends (or applying directly to your skin with your hand and some Fractionated Coconut Oil), the best places to apply the oils are as follows:

  • The soles of your feet (our pores are largest here which means the oil will absorb the quickest AND its the least sensitive area on our skin. Reflexologists also believe that areas on the feet correspond to the body’s organs and systems).
  • Down your spine (this will help to reach all of the body systems the quickest).
  • Back of our neck (this will help to send messages to our limbic system quickly, which is the part of the brain which has the ability to change our mood immediately).
  • Inner wrists (applying essential oils at pulse points diffuses the scent and greatly affects our mood).
  • If you have head tension, try applying it on the back of your neck and your temples.
  • If you have a sore tummy, apply in a clockwise direction around your belly button.
  • If you have sore legs, apply directly to the area and rub in.

Q4. Where do I get my roller bottles and oil resources from?

My favourite website at the moment is diffusional.com.au because it also has a lot of the common ingredients that I use (e.g. magnesium salts, shea butter, jojoba oil). These are some other great websites:

Q5. What if I don’t know how to use them?

When you join our team, you will receive lots of emails (non-spammy – I promise) that have heaps of oil education, including my favourite roller and diffuser blends. You also have 24/7 access to me (how lucky are you!) via email, text and Voxer support so you can ask me about making up your blend there and then.

Q6. Do I have to order monthly??

Nope! You can order once and then never order again if you don’t want too! I hope I can educate you and inspire you to be confident in using your oils, love using your oils, and ordering them through the Loyalty Rewards Program is the best way to do this. But this is not a requirement!

Q7. Do I have to do the business side?

Of course not! 85% of those enrolled with dōTERRA are customers.

Q8. Where do I get my labels from?

My amazing graphic designer, Estelle, from Stell Creative, designed them for me. They will be available to purchase very soon so keep your eyes peeled!


Safety Guidelines


  • Essential oils should not be put in your eyes or inside your ear (the outside of the ear and behind the ear is fine). If you accidentally get an oil in your eye, apply Fractionated Coconut Oil or another vegetable oil (such as almond or olive oil). Do NOT use water. 
  • If you apply an essential oil topically (i.e. on your skin) and it causes irritation, as above, apply a vegetable oil and NOT water. 
  • Always dilute oils when using essential oils topically on children. For more information, take a look at my Oils and Kids page.
  • If you are pregnant, breastfeeding or under the care of a doctor then please consult your doctor before using essential oils. 
  • Do not apply citrus oils (e.g. Lemon and Wild Orange) to your skin before heading out into the sun as the sun’s effect can be magnified and can leave your skin looking blotchy. 
  • Only use 100% pure therapeutic grade essential oils (for more info, click here).
  • If the essential oil is not labeled with ‘Supplement Facts’ on the bottle then do NOT ingest it.